GM gravatar from luca 800sqAndrea Badgley is a mom, wife, and Happiness Engineer with Automattic, the company behind WordPress.com. She leads a distributed live chat team of customer support professionals from Brazil, Peru, Venezuela, the US, and Canada, blogs at Butterfly Mind, is a member of the Support Driven community, sometimes speaks publicly, and loves to write. She grew up on the coast of Georgia and now lives with her husband and two children in the Appalachian mountains of Virginia.