Support
- Beyond Chatbots: Augment Your Support Operations With AI, October 2024
- Freelancers: The secret sauce to scalable support operations, October 2022
- Take Control! Techniques for Efficient Live Chatting, July 2017
Writing
- Eight Tips for Sustainable Blogging, November 2016
- Publish in 10 Minutes Per Day, June 2016
- Publish in 10 Minutes Per Day (video)
- Getting Started with a Prompt Box, January 2015
- Writing 201: Longform Personal Reflection, December 2014
Andrea Badgley 