I lead a WordPress.com live chat team at Automattic, and as we expand our live chat offering into the weekends, I work a couple of weekend days each month. Today is one of those weekend workdays for me. On weekends I do more customer-facing-support and less team-lead stuff than I do during the week, and I'm … Continue reading A day in the life of a live chat Happiness Engineer
Originally published on Butterfly Mind, April 2016. "Is this going to be like getting concert tickets? REFRESH, REFRESH, REFRESH!" I asked this of Andrew Spittle, co-organizer of SupConf and our Happiness team lead, when the SupConf Kickstarter went live. We were purchasing tickets for colleagues, and I wasn't sure how fast they would go. "Ha. … Continue reading Where I work
Originally published on Butterfly Mind, October 2014. Several friends have asked, "How's your writing going?" now that I've got a full-time job. While I haven't been writing as much for my blogs as I was when I was a stay-at-home-mom, I am excited that my job as a Happiness Engineer involves writing All. Day. Long. … Continue reading A day in the life of a Happiness Engineer: word counts
Originally published on Butterfly Mind, October 2014. I wasn't sure if I'd be writing a whole series this week on my life as an Automattician, but today was so different from yesterday, I felt compelled. My Monday Day in the Life was very, well, Monday, with scheduling and time slots and laundry and my first … Continue reading A day in the life of a Happiness Engineer: Tuesday
Originally published on Butterfly Mind, October 2014. In an effort to get to know each other's work days better, and to share publicly what it is like to work for a distributed company where most of us work from home, some of us at Automattic will be publishing "A Day in the Life" posts on … Continue reading A day in the life of a Happiness Engineer: Monday
Originally published on Butterfly Mind, October 2014. When I applied for my job as a Happiness Engineer, I wasn't entirely sure what the job would entail. The job title is unique, for sure, and when I wore my Happiness Engineer T-shirt on my way to the company's Grand Meetup, three different people stopped me to … Continue reading A day in the life of a Happiness Engineer: Introduction
Andrea Badgley 