We all have something to share

As Support Driven Expo was winding down in Portland last week, Lisa Hunt from the Support Breakfast podcast popped by with her microphone to ask, "What is one thing you learned at SD Expo?" I bumbled -- uhhhh, ummm. My brain was mush after helping plan and execute the conference. I asked Lisa if I … Continue reading We all have something to share →

Writing a flash talk under a tree

Each autumn, the company I work with, Automattic, holds our annual all-company Grand Meetup. We all converge this year in Whistler, British Columbia, where we will take and teach classes together; build internal tools; gather in town halls where we ask our CEO, support lead, and product leads anything we want; attend workshops on diversity and public … Continue reading Writing a flash talk under a tree →