This week's SupportDriven writing challenge focuses on tools, and specifically on the tools we use for time and task management. When I moved into a leadership role this summer, my day-to-day work changed significantly, and in any given week I'm trying 2 or 3 different tools to find an effective combination that helps me get the right work … Continue reading Tools I use for task and time management
Ecologist to… Happiness Engineer? The evolution of one career in support.
Growing up, I did well in math and science -- areas I was told repeatedly I was special to do well in. I felt a sense of rarity, and thought, "If I'm good in these, when others struggle, then this is where I should direct my life." By the time I arrived in college, it did not occur … Continue reading Ecologist to… Happiness Engineer? The evolution of one career in support.
Writing a flash talk under a tree
Each autumn, the company I work with, Automattic, holds our annual all-company Grand Meetup. We all converge this year in Whistler, British Columbia, where we will take and teach classes together; build internal tools; gather in town halls where we ask our CEO, support lead, and product leads anything we want; attend workshops on diversity and public … Continue reading Writing a flash talk under a tree
My office today
For the first time in over a year and a half at Automattic, I am taking full advantage of the fact that I can work from anywhere. This summer, my husband and I grappled with how to get our kids from Virginia to Georgia and Florida so they could spend time with their grandparents in each … Continue reading My office today
SupConf: a conference organizer's dream come true
Photo credit Lance Conzett. Several months ago, Scott Tran of the Support Driven community asked me some questions about an internal mini-conference I had organized for Automattic's annual meetup. He was thinking about organizing a conference for support professionals, and he'd never organized a conference before. I was excited to share what I knew, as … Continue reading SupConf: a conference organizer's dream come true
Identity crisis averted. Thank you, mission statement.
Originally published on Butterfly Mind, April 2016. In my 9th of 10 years of being a stay-at-home-mom, I was antsy to add meaning to my life beyond the role of Mom. I had recently begun blogging, and I was in constant search of my identity. We often identify ourselves by what we do: scientist, lawyer, … Continue reading Identity crisis averted. Thank you, mission statement.
Where I work
Originally published on Butterfly Mind, April 2016. "Is this going to be like getting concert tickets? REFRESH, REFRESH, REFRESH!" I asked this of Andrew Spittle, co-organizer of SupConf and our Happiness team lead, when the SupConf Kickstarter went live. We were purchasing tickets for colleagues, and I wasn't sure how fast they would go. "Ha. … Continue reading Where I work
Andrea Badgley 