Growing up, I did well in math and science -- areas I was told repeatedly I was special to do well in. I felt a sense of rarity, and thought, "If I'm good in these, when others struggle, then this is where I should direct my life." By the time I arrived in college, it did not occur … Continue reading Ecologist to… Happiness Engineer? The evolution of one career in support.
Photo credit Lance Conzett. Several months ago, Scott Tran of the Support Driven community asked me some questions about an internal mini-conference I had organized for Automattic's annual meetup. He was thinking about organizing a conference for support professionals, and he'd never organized a conference before. I was excited to share what I knew, as … Continue reading SupConf: a conference organizer's dream come true
Originally published on Butterfly Mind, April 2016. In my 9th of 10 years of being a stay-at-home-mom, I was antsy to add meaning to my life beyond the role of Mom. I had recently begun blogging, and I was in constant search of my identity. We often identify ourselves by what we do: scientist, lawyer, … Continue reading Identity crisis averted. Thank you, mission statement.
Originally published on Butterfly Mind, December 2015. As I help organize the inaugural SupConf, a conference for people who want to make a career in support, I've been thinking a lot about what a career looks like, and what a career is. At the company I work for, Automattic, there is no ladder to climb … Continue reading What is a career?