What can I contribute?

Originally published on Butterfly Mind, February 2016. Effective executives focus on outward contributions. They gear their efforts to results rather than to work. They start out with the question, "What results are expected of me?" rather than with the work to be done. -- Peter F. Drucker, The Effective Executive I love checklists. I love … Continue reading What can I contribute?

The joys of being an amateur

Originally published on Butterfly Mind, August 2015. I recently listened to the TED Radio Hour's episode, Amateur Hour, which shared several funny and insightful stories of people in positions as novices. One story was about a "professional amateur," A.J. Jacobs, writer and editor-at-large of Esquire magazine, who lives his life as an experiment. He constantly … Continue reading The joys of being an amateur

The student is the teacher: helping out in Blogging 101

In the month of October, I focused a large portion of my extracurricular work time on training new Automatticians and Happiness Engineer trials. We covered tools, tickets, tone - and in every session, a trainee taught me something new. This is a reason I love to teach. The joy of a student's discovery is always … Continue reading The student is the teacher: helping out in Blogging 101